Scanner doesnt work

I really try to use this app daily while I cut out all products that test on animals in this house. Its hard when the scanner doesnt work. Literally black and doesnt open the camera option. I checked settings and nowhere to even get support. Cant seem to favorite anything either. I use it for the directory but for the money, kind of disappointed and hoping for updates.

Cfrancy19 about Cruelty Cutter